Terms of service.
These terms cover how this website operates and how orders are agreed. They are general terms; the sales contract or proforma invoice issued for each order is the binding document for that order.
About this site
This site is a product catalogue and an enquiry desk operated by Zhangzhou Rongbaiheng Int'l Trading Co., Ltd. It has no account area, no shopping cart and no online payment. Nothing on the site is an offer capable of acceptance; product specifications and descriptions are published for evaluation, and every order is agreed in writing.
Quotations
Prices are not published on this site and are quoted per order. A quotation is valid for seven days from its date, after which it may be revised. Quotations are based on the specification, quantity, delivery term and exchange rate stated on them; changing any of them changes the price.
Orders and payment
The minimum order is one 40HQ container; mixed thicknesses in one container are negotiable. The standard payment term is 100% T/T before loading, as stated in the sales contract. Bank details are provided only on the proforma invoice and are never sent through a link in an email.
Delivery and loading
The standard delivery term is FOB Xiamen; CIF is available on request. Reference loading quantities per 40HQ are 1,400 panels at 12 mm, 1,200 at 15 mm and 930–960 at 18 mm, subject to the maximum payload of about 28.5 t. Final figures are confirmed on the loading plan for each order.
Specifications and tolerances
Panels are produced to the dimensions and tolerances stated on the specifications page, including a thickness tolerance of ±0.5 mm and moisture content of 8–12%. The core is a combi core (eucalyptus, pine and Chinese fir veneers). Natural wood varies in colour and grain; such variation is not a defect.
Certifications and test reports
We hold CMA-accredited laboratory test reports JC21-WT0099 and JC21-WT0110 and an enterprise standard. We do not hold FSC, CE or ISO certification and do not claim them on this site or in quotations.
Intellectual property
The Rongbaiheng name, logo and content of this site are protected by applicable law. OEM and customer-branded production is available; customers must have the right to use any artwork they supply, and a print proof is confirmed before production.
Limitation and governing law
Information on this site is provided in good faith and may be updated without notice. To the extent permitted by applicable law, liability is limited to the value of the order concerned. These terms and each sales contract are governed by the laws of the People's Republic of China; disputes are first addressed by negotiation and, where that fails, resolved under the dispute clause of the applicable sales contract.
Contact
Questions about these terms can go to [email protected] or through WhatsApp. The handling of personal data is described in the privacy and cookies policy.